Security And The Hotel

Hotel protective cover plays a vital role in the victor of an establishment be curtilage once an fortuity occurs like a wake up bybreak for typesetters case and the situation was not properly contained, it would cause a shun impact on the hotels reputation. In turn, building venture consumers trust and getting them back to confirmation with the berth would compress a long time. This would then conduce to loss of secure revenue which could be prevented if policy and procedures were in place or conducting training programs to promote guest and employee gumshoe. Therefore, safety of the hotel guest, staff and property should never be compromised, hence I would agree with the higher up parameter. This essay would be looking at 2 cases of the capital of Indonesia dieing in 2003 and 9/11 onsets that shook the hospitality intentness, and how the industry took an approach to improving their security procedures. Jakartas JW Marriott and Ritz Carlton were expunge by ter rorist suicide bombers in 2009. There were 9 casualties and some(prenominal) were injured. The terrorists actually checked into the hotel with their bomb making materials 2 geezerhood prior to the attack, which went undetected by the hotels security protocol. Before, attacks were carried out by cars containing explosive materials. Today, they attack from inside the hotels.

The terrorist wear beseem more efficient and sophisticated. (Norimitsu Onishi, 2009) As such, the hospitality industry should down extra measures and keep au courant of their security measures. After the bombard event, hotels in Jakarta beefed up their security measures and procedures to prevent a similar attack . Major hotels have some of the tightest sec! urity in the world, which include airport styled metallic element detectors and heavily observe driveways with roadblocks. (Tom Wright, 2009) This would allow security personnel to deform customers from entering the property. Although twain Marriott and Ritz Carlton did have those security measures, they still became victims of terrorism. This statement shows that...If you want to get a full essay, order it on our website: OrderEssay.net

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