Jo Lee
Sandwich Blitz: Control Solutions
MT140
Kaplan University
How set up coronal take for the four step control process outlined in the text to address the problem of misreporting hours?
Setting performance standards
The introductory thing that Lei needs to do is to set up a meeting with the employees and talk about the play along rules and regulations and what is pass judgment from each employee. Lei should also talk about consideration company goals and employee performance. The policy and procedures should then be reviewed by everyone in the company. Also the employee handbook should be given to everyone so that they spang what is expected of them. Lei should also talk about company performance and find ways to eliminate employees from reporting sentence not worked and create a work schedule that forget work for everyone.
Measuring performance
Lei should come up with a plan to measure employee performance either by ain observation or written reports. I think that Lei would have to start observing the workers to make sure they atomic number 18 doing their jobs and then make up a written report.
get to it to employees on a weekly basis so that they can see how their performance measures and what needs to be corrected; also awarding them for good work would increase leadership visibility.
analyze performance
Lei needs to comp atomic number 18 performance against the standards and determining deviations. She should comp be the work accomplished against the expected work. She should also make it a point to compare the customer complaints to see if there are any deviations occurring at one time that did not happen before.
Corrective deed
By implementing the bureaucratic control system, Lei can now take the final step to ensure that operations are adjusted to achieve results, or if significant variances are discovered then Lei can take immediate and lively action.If you want to get a full essay, order it on our website: Orderessay
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